Homecare – Domestic, Household Services, Shopping

Most of us would prefer to remain in our own homes during later life. After all, home is where the heart is.

«Services

Homecare – Domestic, Household Services, Shopping

Not having anyone to help me, I am more than grateful for your kindness and attention.’

  • Flexible and bespoke service around your personal care and support needs, including cleaning, dressing/undressing, washing/bathing, escorting out, toileting and meal preparation
  • Professional staff are courteous, trustworthy and discreet
  • Where possible we make every effort to arrange for Carers to come at the times that you choose

Each year we survey the customers who use our Homecare, Cleaning and Shopping services to make sure that they are happy with the service and to see if there are any issues we can put right.  We are delighted to say that this year the headline results were that 89% of people thought that the service was good or excellent and only 5 people had some problem that they asked us to deal with.  100% of our customers said that we treated them with respect and dignity. 

For more details please click below to see the full survey

Customer Satisfaction Survey 2016-2017

  • Dressing and undressing / preparing for day care or trips out.
  • Washing / bathing / showering / shaving / grooming / cleaning teeth.
  • Hair care (washing / brushing).
  • Nail care (fingernails only – no trimming)
  • Toileting and all aspects of personal hygiene.
  • Continence management.
  • Care of pressure sores (under appropriate nursing supervision).
  • Getting in and out of bed.
  • Assisting with the use of aids to daily living / rehabilitation aids, as required.
  • Helping with rehabilitation programmes, as prescribed by Healthcare professionals.
  • Day / evening / night sitting services, as required.
  • Healthcare – prompting to take prescribed medication.
  • Escorting on trips or outings & socialisation.
  • Stoma care.
  • P.E.G. feeds.

  • Preparation of snacks and meals according to the client’s likes / dislikes.
  • Assisting with feeding, as required.
  • Monitoring of nutrition & hydration.

  • Light household duties, to include cleaning / dusting / vacuuming / polishing.
  • Bed-making.
  • Empty domestic rubbish bins into appropriate external container.
  • Laundering / minimal ironing, as required.
  • Shopping, the preparation of shopping lists and assistance with budgeting (keeping receipts for all purchases).

Call us on 01704 503356.

E-mail homecare@ageconcernliverpoolandsefton.org.uk