Homecare – Support, Cleaning, Care, Shopping

Most of us would prefer to remain in our own homes during later life. After all, home is where the heart is.

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Homecare – Support, Cleaning, Care, Shopping

Homecare

Sometimes we all need a bit of help and support.

If you or someone you care about could benefit from help with shopping, cleaning, having a meal made for you, visits to check you are well and coping fine, personal care or a sitting service, then please contact us on 01704 503356

Age Concern Liverpool & Sefton has been a trusted name in care and support for almost 90 years, so it’s no surprise that so many people rely on our home care service.

We pride ourselves on flexibility, value and treating people with dignity, but don’t just take our word for it. Each year we survey the customers who use our homecare, cleaning and shopping services to make sure that they are happy with the service and to see if there are any issues we can put right.  We are delighted to say that this year the headline results were that 89% of people thought that the service was good or excellent and only 5 people had some problem that they asked us to deal with. Even more impressively, 100% of our customers said that we treated them with respect and dignity. A copy of the survey is available below.  

Here is a list of just some of the services we provide:

Support

  • Cleaning / dusting / vacuuming / polishing
  • Bed-making
  • Empty the bins
  • Laundering and ironing
  • Shopping, including preparation of shopping lists and assistance with budgeting
  • Preparation of snacks and meals

Care

  • Dressing and undressing / preparing for day care or trips out
  • Getting in and out of bed
  • Washing / bathing / showering / shaving / grooming / cleaning teeth
  • Hair care (washing / brushing)
  • Prompting to take prescribed medication.
  • Assisting with feeding and monitoring of nutrition & hydration
  • Escorting on trips or outings & socialisation
  • Toileting and all aspects of personal hygiene / continence management
  • Assisting with the use of aids to daily living / rehabilitation aids, as required
  • Helping with rehabilitation programmes, as prescribed by Healthcare professionals.
  • Day / evening / night sitting services, as required.
  • Care of pressure sores (under appropriate nursing supervision).

For more details please click below to see the full survey

Customer Satisfaction Survey 2016-2017

Click here to view our CQC Inspection Report

  • Cleaning / dusting / vacuuming / polishing
  • Bed-making
  • Empty the bins
  • Laundering and ironing
  • Shopping, including preparation of shopping lists and assistance with budgeting
  • Preparation of snacks and meals

  • Dressing and undressing / preparing for day care or trips out
  • Getting in and out of bed
  • Washing / bathing / showering / shaving / grooming / cleaning teeth
  • Hair care (washing / brushing)
  • Prompting to take prescribed medication
  • Assisting with feeding and monitoring of nutrition & hydration
  • Escorting on trips or outings & socialisation
  • Toileting and all aspects of personal hygiene / continence management
  • Assisting with the use of aids to daily living / rehabilitation aids, as required
  • Helping with rehabilitation programmes, as prescribed by Healthcare professionals.
  • Day / evening / night sitting services, as required.
  • Care of pressure sores (under appropriate nursing supervision).

Call us on 01704 503356.

E-mail homecare@ageconcernliverpoolandsefton.org.uk