Information and Advice

The Information & Advice service provides free and impartial advice and information on a wide range of issues.

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Information and Advice

Generally we can either answer your queries on a wide range of subjects or more often we will signpost you to the perfect agency to be able to deal with your issue. If you need any advice or information, please give us a call.

Here are just some of the things we can help you with:

  • Applying for benefits
  • Filling out complex forms
  • Paying bills
  • Making wills
  • Arranging Power of Attorney
  • Other legal issues
  • Mobility issues
  • Advocacy issues
  • Insurance queries
  • Pension queries
  • Consumer rights
  • Grandparent’s rights
  • Information on the free ECO boiler scheme

Feedback received from service users demonstrates the positive impact we can make on peoples’ lives and improving their quality of life.

Here are some extracts taken from our Client Satisfaction Forms:

“I had a heavy heart until I met Julie & Steve (advisors). Their kindness to me will live with me forever.”

“Cannot fault you in any way, superb. Thank you. Safe knowing you are only a phone call away.”

“The gentleman who helped complete the form made a difficult experience much easier to deal with.”

“My husband and I have always been treated with respect.”

Call us on 0151 236 4440 for more information

E-mail our team at