About Us

Age Concern Liverpool & Sefton is a charity dedicated to protecting and promoting the wellbeing of people aged 50+. Established in 1928, we provide a range of direct services which make life better for local older people including:

Companionship

Our Befriending and Reablement Service is also available, free of charge, to those people who are feeling vulnerable, lonely and isolated and live within Sefton. If you are housebound we can provide visits to your own home by one of our volunteers.

Care and Support

Ranging from high end specialist care in our nursing care home (for older people with a functional mental health diagnosis) to preventative services designed to keep older people active, engaged, healthy and active. Individual choice and the promotion of independence underpin everything we do. We also work with key partners such as the The Big Lottery, Liverpool Public Health, NHS Sefton and MerseyCare NHS Trust to ensure that older people not only keep well but have fun too.

Exercise

Help to stay healthy, active and involved through a range of activities designed to meet the needs of different age groups and different interests.

Skills

Age shouldn’t be a barrier to achievement.

We work tirelessly to raise funds locally – and with the help of hundreds of volunteers and our dedicated professional workforce – we ensure that each penny we raise is invested locally, in projects and services which add value and vitality to older people’s lives.

As a local charity we guarantee that we will:

Provide the services which local people tell us they want and need
Represent local people’s views accurately and powerfully
Use all of the funds we raise to support local older people

Trading

In addition to delivering advice, activities and support services, Age Concern Liverpool & Sefton has its own separate trading company. We offer a range of reliable and endorsed products designed specifically to meet the needs of older people but with most products available for all ages to buy.

Environment

Age Concern Liverpool & Sefton is fully committed to protecting the environment and we have adopted the policy below to further this ambition:

Environmental Policy v8

Quality

Age Concern Liverpool & Sefton is fully committed to quality.

Adult and Child Protection Procedures

Child Protection Policy v2

Adult Protection Procedure v11

Whistle Blowing Policy

Whistle blowing V7

Compliments, Comments and Complaints Policy

Compliments, comments complaints v8- uploaded